[rev_slider alias="home"]
Get in touch to discuss how we can help

Welcome To Happy Wish Care NDIS Services


Happy Wish Care is a NDIS (National Disability Insurance Scheme) service provider. We provide disability support services all across Victoria. We support all individuals with disabilities to develop skills and capabilities that they require to achieve independence and participate in society. We are extremely passionate about extending the best quality support and services that have been personalized according to your unique needs.

We have long standing experience in home care and supporting individuals with disabilities, our professional team will assists you in identifying all your goals, aspirations, and put forward all practical steps in place for helping you to achieve it. We support people with disabilities to exercise their individual choice & control.

Our NDIS Support Services

Personal Care /In Home Care

Happy Wish provides you with personal care that suits your needs , our qualified support workers can assist you with:

  • Bathing, showring and dressing
  • Help in preparing meal and mealtime support
  • Shopping
  • Cleaning
  • Shaving
  • Eating
  • Laundry and ironing
  • Feeding pets
  • Deal with the mail
  • Paying bills
disability care center melbourne
disability care center melbourne

Out And About

Our disability support worker can assist you with several day to day activities outside your home according to your preference and interest such as:

  • Going to social events
  • Sports
  • Volunteering
  • Swimming
  • Movies
  • Shopping
  • Taking cooking or Arts classes

Community Access

Life is good but it is much better when it has a bit of fun, everyone needs fun regardless of age, gender, and health condition. One of the things that we are so passionate about is finding social events, and community activities where participants can interact with other people and participate in social events that they choose so they can enjoy and have fun. This is a category is called “increased social and community participation” under the NDIS plan.

happy wish care Melbourne
disability care center melbourne

Support Coordination

It can be quite challenging to try and put your NDIS plan together especially if it is your first time. Support coordinators role is to help you understand, navigate your plan and find the right provider based on your needs.

Our expert support coordinators can help you in taking the stress away and assist you in addressing the barriers, decreasing the complexity of the support environment by tailoring the plan to match your goals at the same time helping you developing your skills and ability to manage your NDIS plan independently.


Sociable in-home visits, outings, walks or normal social chats over a cup of tea is sometimes something to really look forward to. Companionship, at times of your choice.

disability care center melbourne
Disability care Melbourne

Professional Cleaning

Our professionals can assist you with all the jobs both in and around your house for ensuring everything remains clean and tidy. We can assist you in avoiding all stress over home jobs, just relax and focus on all other things. Our professional cleaning service can assist you in:

  • Carpet steam clean
  • Spring cleaning
  • Gutter cleaning
  • Windows cleaning


There’s no better place for greatest relaxation than the garden. Garden gives you such comfort, harmony and calmness. However, there are ways on how to turn your garden to a beautiful place of peace. We provide garden maintenance for our NDIS clients who are unable to work on it themselves. We provide all gardening services from mowing lawns to tree trimming; we will take care of all your odd jobs. We can assist you with:

  • Lawn mowing
  • Garden care
  • Weeding
  • Hedge trimming
NDIS provider melbourne
Disability care Melbourne

Property Maintenance

We offer a range of services including (professional cleaning, gardening , handyman) and much more . We are ready to take care of all your property maintenance needs , we also offer a programmed maintenance according to your needs such as weekly, fortnightly or monthly maintenance as well as one off service.


Our qualified support workers can help you with your travels either using their own car or using public transport, they will take you to:

  • Attend an appointment
  • Shopping
  • Visit a family or friend
  • Drive you to education or any other activity
national disability insurance scheme melbourne
national disability insurance scheme melbourne

Respite /Short Term Accommodation

Respite supports participants and their carers by giving carers short breaks from their caring responsibilities. It also gives participants time away from their families. Our team can assist in organize:

  • Short term accommodation
  • Short term accommodation
  • Community access respite

Education And Employment

The NDIS supports people with disability to build skills and capability so they can participate in the community, which includes accessing education and employment. We can assist you on:

  • Find and retain suitable employment in the open labour market
  • Employment related assessments and counselling
  • Supports education such as formal study with a University, TAFE or other registered training organisation.
  • Work experience or employment in an Australian Disability Enterprise.
physical disability services melbourne
national disability insurance scheme melbourne

Assistive Prod-Household Task

Products to enable cooking, cleaning, washing, home maintenance and other tasks as well as mobility aids equipment.

Ex Phys Training

One of the items that the National Disability Insurance Scheme (NDIS) support to fund is for Australians living with a disability and their families and carers is fitness services , that includes personal training with an Exercise Physiologist and small group exercise classes for participants who want to improve their fitness levels , gain strength and confidence they can access this service if that is part of their plan.

NDIS provider melbourne
NDIS provider melbourne

Book Keeping And Financial Planning

We make the management of NDIS funds stress free for you or your carer, making sure your providers are paid on time. We walk you through the regular reports so you know how much funding you have available, and there’s always a friendly person at the end of the phone to answer your questions.

Happy wish care has earned excellent reputation over the years in delivering an outstanding NDIS disability support services to participants all over Victoria.


Call (03) 7035 6964 and get your questions answered by our experienced, professional and friendly staff!

What Is The Process?

There are few ways to start the process in receiving the support you need:

First Step

Make an inquiry using one of the methods below :

Phone us on (03) 7035 6964

  • Feel free to call us on the above number Monday to Friday ( 9 am to 6 pm), after the phone discussion regarding your current circumstances and needs , we then arrange an in-home visit at a suitable time for you to discuss with you and your family members the details of your needs.

  • One of our qualified and experiences team members will meet with you and you and your family members to carry out a care needs assessment, describe how we can support, create a tailored care plan and quotation.

  • After we have created a tailored plan for you, we will then assign our support coordinator team to be in contact with you and discuss when and how the support services you requested will be delivered. at Happy Wish Care our primary focus is our client as well as the quality of the support we provide, therefore, we have our support coordination team working with you to make sure that your receive the best service .

Make a referral

You can fill in the referral form here.

You can do this anytime you it is 24/7 service .

After you complete the form one of our professional staff members will be in touch within 24-hours to discuss further and /or arrange an in-home consultation visit at a convenient time for you and your family members.


Contact us form

You can also fill in this contact us form here.

After you fill out this short form and one of our professional staff members will be in touch within 24-hours. You can ask all Disability Care questions we will be happy to answer all your questions and organize a FREE, no obligation in-home consultation.


Email us

Send us an email on info@happywishcare.com.au

You can ask all Disability Care questions we will be happy to answer all your questions and organize a FREE, no obligation in-home consultation.

Second Step


Issue Service Agreement

After we the first step , we will then draft and issue a Service Agreement that outlines the services that will be delivered , it will also contain the start and the end dates of the services provided and their frequency.

Once the Service Agreement is signed, requested services could be started within 72 hours !

Third Step


Your support service commences

Happy Wish Care will match you with the most qualified staff that meet your goals and needs. Your needs and comfort is our priority therefore we always strive to provide you with the best support and help you reaching your goals .
One of our Consultants will visit you at home to discuss your needs and create a solution for you and your family.

What Is Next ?

Choose one of the methods above to reach out and le us help you in your NDIS journey , FREE in-home consultation visit and care assessment.
Get Disability Services & Support At Your Home
Our organization has been supporting individuals with disability to lead independent lives engage with widest community and at the same time realize all their goals. Delivering support services that enable you to live an independent life may be our job but helping you to get the best quality life is our ultimate passion. Being an NDIS provider of disability support services, we help clients, families, and caregivers throughout the Victoria region.

Our Team Is Always Here For You
Our team assists individuals living with disabilities to realize all their goals and do more of the things that they enjoy the most. This includes learning new skills, joining the workforce, mastering day to day tasks, accessing community, and much more. We offer clients at our organization peace of mind, knowing that they always have support workers attending. Our organization collaborates with extremely dedicated and committed professionals that extend the best possible support and assistance. Our professionals help clients achieve all their lifelong goals by delivering high-quality, tailored support services centered around NDIS plan. It fully empowers them to lead lives in the manner they want.

Get Ready To Discover The Difference
Our team is extremely passionate about assisting people to maintain independence and quality of life at their homes. We extend tailor-made support exclusively for you. Our tailor-made disability support services and care suit appropriately to the individual of every age and ability from children, young adults, older adults to even carers. It includes everything from assisting people to thoroughly understand the disability care system to connect them with the right services and support so that they can live independently at their own homes and get involved with the community.


Call Us During Office Hours Or Fill Inquiry Form Online
Delivering the right care, support for you, and your family is of utmost importance to us. You can call us during office hours or fill the inquiry form on our website for free of cost in-home assessment. This gives our experts a chance to know about all your precise needs and work with you closely to determine the type of services that work best for you.

Read More

Why Choose Happy Wish Care?

ndis services

Client Focus

At Happy Wish Care, it is client who is at the heart of whatever we do. We extend individualized support and care to the clients. Since it is client who is the most important person, thus you and your family members exercise full choice and control over the services that you require.

Skilled And Experienced Staff

Our support workers are highly skilled and experienced in disabilities, mental health and deliver extraordinary services. We never compromise on quality over quantity, and thus, you can fully trust us for receiving the highest quality support and care. We employ a network of police checked and also accredited support workers who extend the best quality service.

We Visit You At The Comfort Of Your Own Home

Our supportive team provides robust assistance all throughout your journey. Our experts visit you in the comfort of your home to listen to your needs and discuss all available options.

Exceptional Value For Money

Our organization offers fantastic value for money. Each and every dollar will actually be put to extremely good use for ensuring that you are fully satisfied with the service. Our care and support service is flexible in order to match to your individualized needs.


Our organization works solely for you. Thus we act in the best interests of clients. This means you will receive the best possible advice and support whenever you need it the most. We want to ensure that clients are fully comfortable with our professionals who are invited into the home. So we give you a chance to first meet them before choosing and feel that you are relaxed by your choice.

All About NDIS National Disability Scheme

What is NDIS?

There are around 4.3 million Australians who have a disability. Within the next five years, the National Disability Insurance Scheme (NDIS) will provide more than $22 billion in funding a year to an estimated 500,000 Australians who have permanent and significant disability. For many people, it will be the first time they receive the disability support they need.

The NDIS can provide all people with disability with information and connections to services in their communities such as doctors, sporting clubs, support groups, libraries and schools, as well as information about what support is provided by each state and territory government.

NDIS – What does it mean?

National:The NDIS is being introduced progressively across all states and territories.

Disability: The NDIS provides support to eligible people with intellectual, physical, sensory, cognitive and psychosocial disability. Early intervention supports can also be provided for eligible people with disability or children with developmental delay.

Insurance: The NDIS gives all Australians peace of mind if they, their child or loved one is born with or acquires a permanent and significant disability, they will get the support they need.

Scheme: The NDIS is not a welfare system. The NDIS is designed to help people get the support they need so their skills and independence improve over time.

To be eligible for the NDIS you must:

  • Have a permanent and significant disability or a developmental delay.
  • Be an Australian citizen, or hold a permanent visa or a Protected Special Category visa.
  • Be under 65 years of age.
  • Need support from a person or equipment to do everyday activities.

If you are eligible for the NDIS, you will need to contact the NDIS and ask for an Access Request form, or alternatively, download the form via the NDIS website.

There are different eligibility processes depending on factors such as whether you are already currently receiving disability funding.

How can I find out if I’m eligible for the NDIS?

To find out if you are eligible for NDIS funding, you can use an online tool called the NDIS Access Checklist. This tool asks questions that can help you to work out if you are eligible for NDIS support.

If you need help in finding out if you are eligible or not you can also contact us on (03) 7035 6964 we will happy to assist.

What types of supports are funded?

The types of supports that the NDIS may fund for participants include:

  • Daily personal activities
  • Transport to enable participation in community, social, economic and daily life activities
  • Workplace help to allow a participant to successfully get or keep employment in the open or supported labour market
  • Therapeutic supports including behaviour support
  • Help with household tasks to allow the participant to maintain their home environment
  • Help to a participant by skilled personnel in aids or equipment assessment, set up and training
  • Home modification design and construction
  • Mobility equipment, and
  • Vehicle modifications.

There are some kinds of supports that will not be funded or provided by the NDIS

The NDIS Act and the rules made under the NDIS Act also tell us which supports will not be funded by the NDIS.

The NDIS cannot fund a support that is:

  • The responsibility of another government system or community service
  • Not related to a person’s disability
  • Relates to day-to-day living costs that are not related to a participant’s support needs, or
  • Is likely to cause harm to the participant or pose a risk to others.


What is Reasonable and necessary supports?

The NDIS funds a range of supports and services which may include education, employment, social participation, independence, living arrangements and health and wellbeing.

In order to be considered reasonable and necessary, a support or service:

  • must be related to a participant’s disability
  • must not include day-to-day living costs not related to your disability support needs, such as groceries
  • should represent value for money
  • must be likely to be effective and work for the participant, and
  • should take into account support given to you by other government services, your family, carers, networks and the community.


Types of support budgets

Every person living with a disability has different needs. Your NDIS funding is there to help you meet your short and medium to long-term goals in your NDIS plan.
Your funding is based on what is ‘reasonable’ and ‘necessary’ to achieve your goals, in addition to the support provided by family, friends, and other community and government services.

There are three types of support budgets that may be funded in your NDIS plan.

Core supports budget

Your Core budget is the most flexible, and includes four categories of support:

  • Consumables (e.g. purchasing everyday use items such as continence aids)
  • Daily Activities (e.g. assistance with self-care activities during the day or evening)
  • Assistance with Social and Community Participation (e.g. supports to enable you to engage in social or recreational activities)
  • Transport (e.g. if you are unable to use public transport because of your disability).

The good news is you can generally use Core budget funds allocated against one support category to purchase supports under another support category unless funds have been set aside for a specific purpose such as periodic payments for transport, or any Core budget line item type that is:

  • Compensation
  • Specialised Disability Accommodation i.e. accommodation for participants who require specialist housing solutions due to significant functional impairment and/or very high support needs
  • In-kind e.g. Government pre-paid supports such as school transport or some therapy supports
  • Stated item (including Quotes for certain items) e.g. assistance in a shared living arrangement.

In these cases the funds within a category must only be used for that specific purpose. For details about your Core supports please refer to your NDIS plan.

Capacity building budget

The Capacity Building funding is allocated across eight support sub-categories, each matched with the goals you’ve come up with in your plan. You can choose how to spend these funds to purchase any approved individual support within its category, but won’t be able to move funding from one category to another.

The Capacity Building support categories include:

  1. Choice and Control e.g. training in planning and plan management
  2. Daily Activity e.g. therapy aimed at building your capacity to participate
  3. Employment e.g. employment related assessment and counselling
  4. Health and Well being e.g. exercise advice required due to impact of disability
  5. Home Living e.g. support to obtain/retain appropriate accommodation
  6. Lifelong Learning e.g. assistance moving from school to further education
  7. Relationships e.g. positive behavioural support strategies to reduce behaviours of concern
  8. Social and Community Participation e.g. Individual life skills development and training including public transport training and support, developing skills for community, social and recreational participation.

Support Coordination (if required) is included in the Capacity Building budget. This is a fixed amount for strengthening participant’s abilities to coordinate and implement supports in their plans and to participate more fully in the community.

Capital Support budget

The Capital Support budget relates to supports such as assistive technology or modifications to your home and as such depends on quotes from suppliers. Funds within this budget can only be used for their specific purpose (e.g. a rail in the bathroom or a wheelchair) and cannot be used to fund other items.

The Capital Support budget has two support categories:

  • Assistive Technology – includes equipment items for mobility, personal care, communication and recreational inclusion (e.g. wheelchairs or vehicle modifications)
  • Home Modifications (e.g. rail in the bathroom).


Starting your plan

The NDIS can work with you to put your plan into action, and depending on your situation there are a range of people who can help you implement your plan and support you to start receiving supports.

Understanding your plan

The NDIS allows you to have as much choice and control as possible over the supports funded or provided in your NDIS plan.

Your ECEI Coordinator, LAC or Support Coordinator will help you start your NDIS plan.

These would have been discussed with you during your planning process and may be a Local Area Coordinator or an ECEI Coordinator. Some people may also have a Support Coordinator funded in their plan to help them get started.

What’s in your plan?

Your NDIS plan will be based on the discussion you had in your planning meeting.

Your plan will include the following information:

Information about you

This section includes basic information about your disability, your day-to-day activities, where you live, who you live with, or who cares for you.

Family and friends

This section includes information about the support you get from family and friends that is not funded but will help you work towards your goals.

Services and community groups

This section includes information about services and supports funded and delivered by community or other government services like support groups, health centres, libraries and public transport.

Your goals

This section includes the current goals you would like to achieve as part of your plan and the long-term goals you have identified for your life. Goal-setting is an important part of the NDIS and each of your supports and services should be helping you achieve the goals in your NDIS plan.

Funded supports

This section tells you what funding you have been allocated in each support category and what this funding is for. You may not have all the support categories funded in your plan. Some people might have one or two support categories funded and others may have more.
This will depend on your individual needs and may change from plan to plan based on the supports and services you need. Your funding is based on what is reasonable and necessary for your needs, in addition to the support provided by family, friends and other community and government services that you need to live your life and achieve your goals. You must only use your NDIS funding on supports and services that are related to your disability and will help you to achieve the goals in your NDIS plan.

How your ECEI Coordinator, LAC or Support Coordinator can help you use your plan

Your ECEI Coordinator, LAC or Support Coordinator will help you start your NDIS plan.

They can help you:

  • Understand your plan and what supports and services you can pay for with your NDIS funding;
  • Learn what is the responsibility of other services, such as the health or education systems, or your state or territory government;
  • Connect with community and other government services;
  • Find providers who meet your needs and will help you achieve your goals;
  • Put service agreements and service bookings in place with your providers;
  • As point of contact if you have questions, concerns or something in your life changes.
Sharing your plan

Your NDIS plan is yours.

You can choose who you share the details of your plan with, including if you would like to share your plan with anyone other than your providers, for example with a doctor or family member.

You or your nominee have the option to share parts of your plan with providers who have an active service booking with you.

You can provide consent through the myplace portal or by visiting an NDIA or partner office.

If you agree to share your plan with providers they will be able to see basic plan details including your name, NDIS number, date of birth and your goals.

It’s important to remember that it is your decision to allow providers to access parts of your plan if providers demand access to your plan. You may choose to share your information with some providers and not others.

If you have a Plan Manager you will be able to agree for them to see your NDIS budget in addition to the basic plan details. If you work with a Support Coordinator you will also be able to agree for them see additional details in the ‘About Me’ and ‘My Supports’ sections of your plan as well as your NDIS budget and the basic plan details.

Note: ( ALL NDIS related Information can also be found on www.ndis.gov.au


Read More

We’ve hand picked
the best of the bunch.
Get in touch to discuss how we can help